• Standard Worldwide Air Mail: Free • USPS First Class Mail with Tracking ( 6-9 Business Days), Free • DHL Super Urgent Shipping: Additional cost
Payment
We accept all major credit cards, PayPal, and 2Checkout.
Enter your code in the "Promotional Code" box at checkout and click "Apply."
Ordering and Special Requests
Use the "Special Requests or Comments" box on the product page.
Yes, email us for a design preview.
Follow our Monogram Guidelines in the Tips section.
See our guide in the Tips section.
Yes, provide an example of the writing and letters.
Contact us within 12 hours of placing your order. Cancellation incurs a 30% restocking fee.
Yes, include any special characters when placing your order.
Products
Yes, all Vrave Jewelry precious metals are stamped for authenticity.
14K Gold: 58% pure gold, stamped "14K."
Sterling Silver: 92.5% pure silver, stamped "925" or "0.925."
24K Gold Plating: A thin layer of 24K gold is applied to sterling silver, which will still bear the "925" or "0.925" stamp.
These stamps ensure the quality and authenticity of our materials.
Yes, for durability, especially for longer names. Regular thickness is 0.4 mm, double is 0.8 mm.
Return and Refund Policies
At Vrave Jewelry, we are committed to providing a confident and satisfying shopping experience.
Please note that personalized and engraved items cannot be returned or exchanged, as they are uniquely crafted to your specifications. We strongly encourage you to review all details of your order, including spellings, colors, and dimensions, before confirming.
New and unopened items can be returned within 30 days of delivery, with a 30% restocking fee. If your order arrives damaged or incorrect, please contact us at vravejewelry@gmail.com, and we will promptly resolve the issue. Shipping and handling fees are non-refundable.
If your order is incorrect or arrives damaged, please contact Vrave Jewelry at vravejewelry@gmail.com immediately. You may return the item for an exchange, and if a resolution cannot be reached, we will issue a full refund, excluding shipping and handling fees.
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