At Vrave Jewelry, your satisfaction is our priority. We ensure your custom-crafted necklaces are delivered on time and exactly how you want them.
Return & Refunds Policy
At Vrave Jewelry, we are committed to providing a confident and satisfying shopping experience.
Please note that personalized and engraved items cannot be returned or exchanged, as they are uniquely crafted to your specifications. We strongly encourage you to review all details of your order, including spellings, colors, and dimensions, before confirming.
Return Conditions
New and unopened items can be returned within 30 days of delivery, with a 30% restocking fee. If your order arrives damaged or incorrect, please contact us at vravejewelry@gmail.com, and we will promptly resolve the issue. Shipping and handling fees are non-refundable.